An integrated solution
to Building Services

Grosvenor is the trusted technology partner to Australia’s leading property portfolios. We offer a full suite of proactive services for cradle-to-grave asset management of ‘hard’ technical systems including HVAC, fire services and electrical systems.

We also offer advisory services in sustainability, analytics and auditing.

As a leading innovator in the development of bespoke, specialist technology solutions, a culture of continuous improvement is underpinned by our Data-Knowledge-Action methodology.

Grosvenor understands that every building is unique and optimising building performance is both an art and science. The Grosvenor Ecosystem brings together the ‘science’ of asset resource management, energy management and data analytics with the ‘art’ of delivering an exceptional service experience.

Core Services

  • Maintenance

     

    Grosvenor maximises your Return on Investment (ROI) with an integrated approach to proactive maintenance. This whole-of-life approach minimises breakdowns, improves occupant comfort, reduces running costs and extends asset life.

    With a range of preventative, semi-comprehensive and comprehensive options to suit any building, Grosvenor offers a full end-to-end solution including:

    • Annual asset audits
    • Performance benchmarking
    • Budget planning
    • Proactive versus reactive services
  • Repairs

     

    Grosvenor’s pro-active approach to preventative maintenance is aimed at extending the lifecycle of an asset.

    In the event of a breakdown, our priority is to deliver fast service when and where you need it. With a national network of over 300 technicians, 40 apprentices and 25 engineers, across 15 offices, Grosvenor gives building managers peace-of-mind when it comes to repairs and call outs.

  • Design

     

    With over 20 years of in-house design and engineering capability, Grosvenor brings value to each stage of the project management cycle – from concept through to detailed design and modelling, to implementation and end-of-life support.

    Building on our wealth of data and knowledge about the performance history of assets, we deliver innovative, industry leading solutions with a focus on improved total cost of ownership and full lifecycle performance.

  • Fitouts

     

    Grosvenor has an extensive history in fitout projects. With an in-depth understanding of the life-cycle of building assets, a key strength is the ability to balance the short-term objectives of builders and project managers with the long-term objectives of building owners, managers/operators and tenants.  This ensures projects are delivered on-time and on-budget.

  • Refurbishment

     

    Upgrading and/or retrofitting technology to current assets can significantly improve building performance, energy efficiency and occupant comfort. Grosvenor has an extensive history in refurbishment projects. With an in-depth understanding of the life-cycle of building assets, a key strength is the ability to develop a pathway to building excellence to achieve the goals of building owners, managers/operators and tenants.

Advisory services

  • Audits

     

    A key differentiator at Grosvenor is the stand-alone team of dedicated Auditors, selected from our most experienced technicians with a minimum of 8 to 10 years’ experience to provide you with the most extensive knowledge. Our auditors consistently capture more data on each asset than any other service provider.

    Within three months of taking control of a building, we have the building data recorded in ARMS and ready for use. From this point, we can customise your maintenance schedules to suit asset lifecycle and individual requirements. Unique asset identification allows our technicians and engineers to inspect/test/maintain and report on each asset individually.

    Grosvenor can also complete specific fire audits where required.

  • Analytics

     

    Grosvenor Analytics challenges the status-quo with a pro-active, data-driven approach to building maintenance activities. With algorithms based on the extensive library of performance data acquired over the past 20 years, the Grosvenor Analytics platform delivers you with greater visibility and the ability to optimise the performance of your equipment and systems.

    Think of Grosvenor Analytics as your own ‘virtual technician’ – with 24/7 health checks, diagnosis and predictive solutions for optimal building performance.

  • Sustainability

     

    Sustainability is at the heart of everything we do. The integrated solution helps you design, manage and operate assets for optimal performance and energy efficiency for the life of the building.

    Grosvenor provides a range of sustainability services including:

    • NABERS target setting and assessment ratings
    • Building Energy Efficiency Certificates (BEEC)
    • AS/NZS 3598:2000 Energy Audits

    Customised services include energy efficiency workshops, measurement and verification of energy efficiency opportunities and independent evaluation of energy saving products.