Our Services

Core Services

We provide a fully integrated service offering that is focused on achieving tangible outcomes for your facility. Our full suite of core technical services for HVAC, Fire and Electrical assets are augmented by a range of advisory services focused on asset validation, condition auditing, sustainability and analytics. These are offered to customers requiring support for both new and existing buildings.

Maintenance

Repairs

Construction

Engineering Design

HVACR

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We work with you to deliver improved occupant comfort, better performance, energy efficiency and a return on investment. Our specialist HVAC services encompass the full life cycle of assets from design, construction, maintenance, service, compliance, sustainability, auditing, training and upgrades. We operate in accordance with Australian Standards and the National Construction Code of Australia (NCC).

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Fire Services

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With extensive experience in fire asset management and related technology, we offer superior outcomes in tenant safety, improved fire protection system reliability, lower cost of ownership and building return on investment. Our specialist fire services encompass the full life cycle of fire safety and protecting assets – including: construction, maintenance, service, compliance, training and upgrades.

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Electrical Services

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With multiple licensed electricians across Australia, we can provide ongoing service and maintenance of your electrical equipment in accordance with all government legislations and relevant Australian Standards. Our electrical services extend across both maintenance and installations; including fit-outs, refurbishments, minor works, projects, energy efficiency, minor construction and repairs and breakdowns.

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Advisory Services

Audits

Our auditors consistently capture data on each asset and can customise your maintenance schedules to suit asset lifecycle and individual requirements. Unique asset identification allows our technicians and engineers to inspect/test/maintain and report on each asset individually.

Benefits of Auditing

Confirms assets
Confirms condition of each asset
Confirms criticality of each asset
Reliability of each asset
Focussed asset management with intention of maximising ROI
Proactive asset maintenance programming

Sustainability

We specialise in the maintenance of your Operational Technology equipment and systems that run your building in the background. Our Sustainability Engineers can make recommendations to ensure you can achieve optimal environment, economic and social improvements for your building or property.

We provide a range of sustainability services including:

Sustainability

HVAC Engineering Design

Our dedicated Engineering Design team support you with HVAC refurbishments and construction projects – upgrading and/or retrofitting old and obsolete HVAC assets – significantly improving your buildings performance, energy efficiency and occupant comfort.

Prop Tech

Cyber Cloaking Technology

We have exclusively partnered with Tempered Networks (Tempered.io) to launch Grosvenor Cyber Solutions (GCS) to provide a cloaking security technology (Airwall) offered as a managed service. The service targets operational technology ecosystems for businesses, government organisations and property owners who are concerned about cyber risk and managing assets more securely. Read More

Benefits of Airwall:

Zero Trust Network Access. Nothing outside or inside is assumed safe unless all connections are continuously verified
Micro-Segmentation. If a facility is compromised, the BMS/BAS could be accessed via the lighting controller and move laterally across to HVAC, Access Control, Back Up Power Generators or into IT environments. With M-S the elevator controller can only talk and see the elevator segment. All the other segments are invisible even with remote access
Host Identity Protocol (HIP). Not IP based and not visible = public part of an RSA 2048 bit key pair encrypted military grade
OT Network’s and OT environment’s are Secure and Invisible

Improve Facility Operation through Integrated Technology BMS Solutions

Our BMS Team provides integrated technology solutions throughout Australia, specialising in integrated control and monitoring solutions. Our team designs, installs and maintains proprietary & non-proprietary BMS systems that help you tune and control your facilities.

By partnering with leading global brands such as Honeywell, Johnson Controls EasyIO and SkySpark, we provide world class BMS and Analytics solutions that seamlessly integrate with traditional service frameworks and contracts.

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Through our BMS service, we help our customers:

modernise and remove proprietary controls
improve systems monitoring and control
facilitate building tuning & optimisation leading to improved energy outcomes and ratings
reduce operational costs and improve tenant comfort

Analytics

Grosvenor Analytics challenges the status-quo with a pro-active, data-driven approach to building maintenance activities. With algorithms based on the extensive library of performance data acquired over the past 25 years, the Grosvenor Analytics platform delivers you with greater visibility and the ability to optimise the performance of your equipment and systems.

Through Grosvenor’s Analytics Engine, we can implement a data driven solution via our Grosvenor Actionable Insights infrastructure. Through Actionable Insights, data extracted through Operational Technology (OT) networks, is processed by our Optimisation Engineers using algorithms, to come up with a list of insights to action.

Same expenditure. Better outcomes.

Get Actionable Insights for your property

Commercial buildings are continuously generating valuable data, from the equipment or Operational Technology (OT) that enable, and sustain the occupant’s standard of living and experience. OT is the important equipment or assets your building relies on to operate – such as elevators, lighting, HVAC, power meters, surveillance, access control and fire alarms.

Most often, this data evaporates out of your building and disappears.

Lost data means a loss of opportunity and increased reactive OT equipment maintenance impacting OPEX and CAPEX spend.

Learn how through Grosvenor Actionable Insights solution, we extract OT data, refine it and create actionable insights which are precise maintenance adjustments to realign building performance.

Asset Resource Management System (ARMS)

We create knowledge out of data

Our Asset Resource Management System (ARMS), provides online visibility of all asset life cycle data via easy to read, customised dashboards. Streaming live data, our client portal enables real-time tracking and benchmarking of equipment and site performance.

Features include:

• Works alongside existing ERP systems and processes
• 24/7 access to data
• Web-based business intelligence dashboards
• Automated and exception-based reporting
• Access via PC or smart phone via App

IoT Solutions

Our latest innovations

Our IoT innovations teamwork with our customers on specialised projects, that utilise an IoT platform. These solutions are offered as a managed service and include solutions for indoor air quality monitoring, rainwater harvesting monitoring systems, that actively monitor and report in real-time with comprehensive analytics and a visual dashboard.

IAQM Indoor Air Quality Monitoring System

Our unique Indoor Air Quality Monitoring Service (IAQMS) utilises an Internet of Things (IOT) platform to actively track conditions to improve the quality of air in the built environment. IAQMS tracks nine important air quality parameters in real-time including temperature, humidity, lighting levels, sound, CO2, VOC, particulates, air flow and occupancy.

Rainwater Harvesting Monitoring System

The Rainwater Harvesting Monitoring System uses an IoT platform to Monitors the tank’s water level, hydraulic pressures, filter cleanliness, pump operating status, pump power usage, and the UV sanitation system’s status. It can immediately detect failed rainwater systems so they can be rectified, avoiding the use of costly town water. Maintenance intervals are also extended, reducing the cost of tank cleaning, resulting in reduced annualised maintenance costs.