Proven delivery expands HVAC maintenance to Springvale Homemaker Centre

Victoria’s Springvale Homemaker Centre, which is the largest in the Southern Hemisphere (approx. 72,000 sqm: gross lettable area) owned by Harvey Norman, has appointed Grosvenor Engineering Group (Grosvenor) to implement a new tailored maintenance program comprising heating, ventilation and air-conditioning (HVAC) systems.

Additional services to be executed across the homemaker centre include Building Management and Control Systems, water treatment and essential service maintenance.

Michael Read, Head of Property Management – Australia at Harvey Norman comments, “Springvale Homemaker Centre is Australia’s premier homemaker centre, featuring a fully integrated Ikea store, anchored by best in class retailers including Harvey Norman, Domayne, Nick Scali, Anaconda and JB Hi-Fi plus 25 other specialty brands.

“Grosvenor’s successful appointment and subsequent delivery of proactive, consistent and cost-effective maintenance services over the past 12 months at our NSW flagship asset – Penrith Homemaker Centre helped guide our decision to appoint them to Springvale Homemaker Centre upon completion of the tender process.”

“The company has a strong portfolio of retail clients across Australia. Grosvenor’s expertise and customer service will enable us to make informed cost management decisions that complement our investment strategy. The business’s unique service approach will ensure equipment is well maintained, enabling customers to have an enhanced shopping experience and retailers a comfortable working environment. Energy improvements and defects have already been identified to further improve overall centre efficiency,” he added.

Michael Brooker, National Business Development Manager for Grosvenor Engineering Group, comments, “The end goal of our services is to increase the asset value of Springvale Homemaker Centre, as well as make the asset more appealing in a competitive marketplace to prospective tenants. Grosvenor has maintained retail clients and centres for over two decades. We have a deep understanding of the retail landscape and work closely with clients to achieve better outcomes.

“A comprehensive equipment audit and asset validation will be undertaken by a dedicated audit team. The identification of capital expenditure forecasts and outstanding issues will be addressed to provide a thorough evaluation of building assets.”

“The findings will enable Grosvenor to make timely recommendations for repairs, replacements or upgrades of the air conditioning and mechanical assets. Asset data will be used to find ways to reduce total asset lifecycle costs and maintain comfort levels to increase occupant times within the centre,” he added.

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